Gorgias Review 2026
Conversations that drive revenue, not just resolutions
What is Gorgias?
Gorgias is a conversational AI platform and helpdesk for ecommerce that combines an AI agent, omnichannel inbox, and native Shopify integration to automate support and drive sales. It powers customer conversations for 40% of Shopify brands across 17,000+ ecommerce stores.
Best for
SMB
Use cases
- Ecommerce customer support
- Support automation
- Conversational sales
- Shopify support
Key features
AI Agent pre-trained on 1B+ conversations
Omnichannel inbox (email, chat, SMS, WhatsApp, social)
Native Shopify integration
In-conversation actions (cancel, discount, upsell)
Revenue attribution reporting
Proactive shopper engagement
Pricing
Model
contact-sales
Price range
Discover pricing / book a demo
Free tier
No
Integrations
Gorgias integrates with 5 tools including:
ShopifyRechargeKlaviyoYotpoOpenAI
Companies hiring for Gorgias experience
View all 20 →- New York CityMarketing$78K – 101K
- TorontoCustomer Success242K – 267K
- TorontoMarketing124K – 137K
- BelgradeRemoteMarketing58K – 75K
- ParisRemoteMarketing69K – 76K
- TorontoRevenue66K – 73K
- TorontoCustomer Success111K – 122K
- TorontoRemoteCustomer Success$134K – 148K
- BelgradeRemoteRevenue50K – 55K
- ParisCustomer Success71K – 79K
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