Gorgias Review 2026
Conversations that drive revenue, not just resolutions
What is Gorgias?
Gorgias is a conversational AI platform and helpdesk for ecommerce that combines an AI agent, omnichannel inbox, and native Shopify integration to automate support and drive sales. It powers customer conversations for 40% of Shopify brands across 17,000+ ecommerce stores.
Best for
SMB
Use cases
- Ecommerce customer support
- Support automation
- Conversational sales
- Shopify support
Key features
AI Agent pre-trained on 1B+ conversations
Omnichannel inbox (email, chat, SMS, WhatsApp, social)
Native Shopify integration
In-conversation actions (cancel, discount, upsell)
Revenue attribution reporting
Proactive shopper engagement
Pricing
Model
contact-sales
Price range
Discover pricing / book a demo
Free tier
No
Integrations
Gorgias integrates with 5 tools including:
ShopifyRechargeKlaviyoYotpoOpenAI
Companies hiring for Gorgias experience
View all 22 →- TorontoRemoteMarketing$100K – 110K
- BelgradeRemoteCustomer Success36K – 40K
- Toronto | New York CityMarketing146K – 180K
- SydneyRemoteCustomer Success135K – 149K
- ParisRemoteCustomer Success79K – 87K
- Buenos AiresCustomer Success$33K – 47K
- BelgradeRemoteCustomer Success42K – 46K
- TorontoCustomer Success123K – 136K
- BelgradeRemoteCustomer Success55K – 60K
- ParisCustomer Success95K – 105K
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