Certainly Review 2026
Meet Certainly Agentic AI
What is Certainly?
Certainly is an agentic AI platform that deploys autonomous AI agents to resolve customer conversations end to end across web, Meta, SMS, email, and voice. Founded in Copenhagen, it powers 500+ brands for support and conversational commerce.
Best for
Mixed
Use cases
- Customer support automation
- Conversational commerce
- Internal AI operations
Key features
Autonomous AI agents
Multi-channel resolution
Conversational commerce
Multi-model (Claude, GPT, Gemini)
No-code agent builder
Pricing
Model
paid
Price range
Free trial; Starter $449/mo, Pro $1,099/mo, Enterprise bespoke
Free tier
No
Integrations
Certainly integrates with 6 tools including:
ZendeskSalesforceShopifyGorgiasFreshdeskIntercom
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