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Trustpilot Review 2026

Customer Success & Experience·Customer Feedback & Experience·freemiumFree tierCore GTM

Experience the power of customer reviews

What is Trustpilot?

Trustpilot is an open review platform where consumers discover, read, and write company reviews and businesses build their reputation. It helps people shop with confidence and helps companies improve.

Best for

Mixed

Use cases

  • Collect customer reviews
  • Build company reputation
  • Research companies before buying

Key features

Consumer reviews
Review collection for businesses
Company reputation profiles
Review insights

Pricing

Model
freemium
Price range
Free reviews; paid business plans for reputation tools
Free tier
Yes

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