Eclipse AI Review 2026
Turn customer feedback into actionable insights
What is Eclipse AI?
Eclipse AI is an AI-powered customer feedback analytics platform that unifies feedback from multiple touchpoints into one place and generates actionable insights to improve customer experience. It offers dashboards and a conversational interface to query customer data.
Best for
Mid-Market
Use cases
- Reducing customer churn
- Improving CX metrics
- Consolidating multi-location/franchise feedback
Key features
Unify customer feedback across channels
AI-generated actionable insights
Analytics dashboards
Chat with your data conversational interface
CSV importer and API integration
Pricing
Model
freemium
Price range
No credit card required to start; pricing not shown on homepage
Free tier
Yes
Integrations
Eclipse AI integrates with 2 tools including:
CSVAPI
Eclipse AI alternatives
Other Customer Success & Experience tools worth comparing.
Inline Manual
Guide users to value faster with in-app guidance
InMoment
Let Feedback Fuel Your Business
GUIDEcx
Accelerate the Journey from New Customer to Lifelong Advocate
HelpHero
The best onboarding software for affordable and easy product tours
Intro.js
Built to Increase Adoption
Userflow
Everything to help users onboard in one place