Delighted Review 2026
The fastest and easiest way to gather actionable feedback
What is Delighted?
Delighted is an experience management platform for collecting and analyzing customer and employee feedback. It supports NPS, CSAT, CES, and other surveys with built-in dashboards, tagging, and integrations.
Best for
Mixed
Use cases
- customer feedback
- employee feedback
- churn reduction
Key features
NPS/CSAT/CES surveys
dashboards & reports
feedback tagging
integrations
API
Pricing
Model
freemium
Price range
Free plan available
Free tier
Yes
Integrations
Delighted integrates with 6 tools including:
SlackZendeskSalesforceStripePipedriveSquare
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