Nextiva Review 2026
AI Customer Experience Management Platform
What is Nextiva?
Nextiva is an AI-powered customer experience and business communications platform unifying voice, video, chat, email and social with an AI agent (XBert).
Best for
Mixed
Use cases
- Customer communications
- Contact center operations
- AI call handling and scheduling
Key features
Unified omnichannel communications
XBert AI agent
Contact center
Sentiment analysis
CRM/helpdesk integrations
Pricing
Model
paid
Price range
From $15/user/mo (Core) up to $75/user/mo; contact center plans from $75/agent/mo and contact sales tiers
Free tier
No
Integrations
Nextiva integrates with 5 tools including:
SalesforceHubSpotZendeskMicrosoft TeamsGoogle Workspace
Companies hiring for Nextiva experience
View all 27 →- Scottsdale, OnsiteSmall Business Sales
- Mexico, RemoteRemoteSmall Business Customer Expansion
- Mexico, RemoteRemoteSmall Business Customer Expansion
- Scottsdale, OnsiteSmall Business Sales
- Bengaluru, OnsiteProduct Engineering (Growth)
- Scottsdale, OnsiteMid-Market Sales (Lower Segment)
- Canada, RemoteRemoteProduct Management
- United States, RemoteRemoteProduct Management$130K – 230K
- Scottsdale, OnsiteSmall Business Sales
- United States, RemoteRemoteChannel / Partner Sales$115K – 190K
Nextiva alternatives
Other Customer Support Platforms tools worth comparing.