Nextiva Review 2026

Chatbots & Customer Support·Customer Support Platforms·paidCore GTM

AI Customer Experience Management Platform

What is Nextiva?

Nextiva is an AI-powered customer experience and business communications platform unifying voice, video, chat, email and social with an AI agent (XBert).

Best for

Mixed

Use cases

Customer communications
Contact center operations
AI call handling and scheduling

Key features

Unified omnichannel communications

XBert AI agent

Contact center

Sentiment analysis

CRM/helpdesk integrations

Pricing

Model

paid

Price range

From $15/user/mo (Core) up to $75/user/mo; contact center plans from $75/agent/mo and contact sales tiers

Free tier

Integrations

Nextiva integrates with 5 tools including:

SalesforceHubSpotZendeskMicrosoft TeamsGoogle Workspace

Companies hiring for Nextiva experience

View all 12 →

Onboarding Implementation Specialist
Guadalajara, OnsiteGlobal Service Delivery
Jr Expansion Account Executive (Small Business)
Guadalajara, Onsite; Mexico, RemoteRemoteSmall Business Customer Expansion
Small Business Sales Account Executive
Scottsdale, OnsiteSmall Business Sales
Midmarket Account Executive (lower segment)
Scottsdale, OnsiteMid-Market Sales (Lower Segment)
Demo Engineer
Scottsdale, Onsite; United States, RemoteRemoteSolutions Consulting
Forward Deployed Engineer Intern – AI Implementation
Scottsdale, OnsiteProduct Engineering (Growth)
Customer Implementation Manager, AI Solutions
Scottsdale, OnsiteProduct Engineering (Growth)
CX Specialist, Enterprise
United States, RemoteRemoteMid-Market Customer Expansion$110K – 170K
CX Specialist, Mid-Market Accounts
United States, RemoteRemoteMid-Market Customer Expansion$90K – 135K
Territory Partner Manager (Southeast)
United States, RemoteRemoteChannel / Partner Sales$110K – 170K