Sendbird Review 2026
The AI customer experience platform
What is Sendbird?
Sendbird is an AI customer experience platform for enterprise, featuring delight.ai (an AI concierge) and trusted communications APIs for chat, calls, and messaging. It powers billions of conversations every month.
Best for
Enterprise
Use cases
- In-app chat
- AI customer support
- Communication infrastructure
Key features
delight.ai AI concierge
Chat & messaging API
Voice/calls API
Personalized CX across journey
Pricing
Model
contact-sales
Price range
Free trial/tier historically; enterprise contact sales.
Free tier
Yes
Integrations
Sendbird integrates with 1 tools including:
iOS/Android SDKs
Market position
Market score
65
Share of voice
Notable customers
YahooHyundaiMatch GroupHingeRedfinTeladocWeightWatchersPaytmNoomVirgin Mobile UAE
Market data from Adam's GTM Report.
Companies hiring for Sendbird experience
- Seoul, South KoreaFoundations
- San Mateo, California, United StatesProduct Marketing$140K – 180K
- San Mateo, California, United StatesRevenue Operations$200K – 210K
- San Mateo, California, United StatesProduct Marketing$140K – 195K
- Seoul, South KoreaProduct
- Seoul, South KoreaDemand Generation
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