GoTo Connect Review 2026
Business Communication & IT Support Software
What is GoTo Connect?
GoTo Connect is an AI-powered cloud business communications platform offering a smart phone system, contact center, and CX tools. GoTo also provides webinar software and LogMeIn IT support solutions.
Best for
Mixed
Use cases
- Business communications
- Customer experience
- IT support
Key features
Cloud phone system
AI Receptionist
Contact center
Webinar software
Pricing
Model
contact-sales
Price range
Demo-based; no public pricing on homepage.
Free tier
No
GoTo Connect alternatives
Other Chatbots & Customer Support tools worth comparing.
Hugo
The most efficient AI Agent for customer service
Gorgias
Conversations that drive revenue, not just resolutions
Hiver
The AI-native customer service platform built for complex support
HoverBot
Intelligent Chatbot Management Platform
AI Engine
Adds AI features to WordPress: Chatbots, Forms, Copilot, Content Generation, and more
247.ai
Award-Winning CX Platform, Born in the Contact Center