Plain Review 2026
Build support your way
What is Plain?
AI support infrastructure that enables B2B teams to build support their way across Slack, Teams, Discord, email, chat and in-product. Offers AI agents, an assistant, workflows, insights and an API-first, fully extensible platform.
Best for
Mid-Market
Use cases
- B2B customer support
- Support automation
- Product insights
Key features
Multi-channel support
AI agents and assistant (Sidekick/Ari)
Workflows and automation
Insights
API-first extensibility
Pricing
Model
freemium
Price range
Start a trial; book a demo
Free tier
Yes
Integrations
Plain integrates with 5 tools including:
SlackMicrosoft TeamsDiscordLinearPagerDuty
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