Account Executive, Mid Market Sales, Public Sector

Description

Sprout Social is looking to hire an Account Executive, Mid Market, Public Sector for the Sales & Success team.

Why join Sprout’s Sales & Customer Experience team?

At Sprout Social, our Sales and Customer Experience team is the driving force behind how today’s most innovative brands use Sprout to power the future of customer connection. We sell and support the leading social intelligence platform for businesses, helping organizations unlock the full value of social data to drive strategic decisions.  Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact.

In this role, you will collaborate with the brightest minds in the industry to support global giants like Salesforce, Airbnb, and Equifax. Just as importantly, we believe in the power of our people. You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the framework for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work.

What you’ll do

• Identify and cultivate sales opportunities within the Mid-Market Public Sector segment.
• Take full ownership of deal cycles & work with your extended account team to drive results in Sprout’s Public Sector business.
• Manage a strong pipeline of qualified leads and begin the process of self-generating pipeline with key accounts and strategic stakeholders.
• Own & exceed targets by consistently hitting or exceeding activity goals, such as prospecting and meetings, to build and maintain a strong pipeline that drives consistent quota achievement. 
• Develop strong, long-term relationships within your accounts by engaging at multiple levels, from executives and VPs to end users, ensuring broad and deep customer engagement across your portfolio.

What you’ll bring

Sprout Social is seeking a highly motivated, tech-savvy Account Executive with strong business acumen to join our growing Public Sector sales team. The ideal candidate will be equally passionate about delivering exceptional customer value and driven to identify, pursue, and close new business opportunities.

These are the minimum qualifications that our hiring team is looking for in this role:

• 2+ years of experience in B2B sales, with a proven track record in hunting and closing full-cycle sales opportunities (SaaS experience is a plus).
• Demonstrated ability to exceed sales targets and other performance metrics consistently.
• Strong aptitude for managing a large number of transactions in a fast-paced environment.

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• Experience selling to the Public Sector industry is a plus. 
• Strong experience in developing and nurturing relationships with key decision-makers across multiple functions, including executives, department heads, and cross-functional teams.
• Proven ability to collaborate with internal teams and cross-functional stakeholders to drive deal momentum and exceed expectations for both prospects and customers.

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Participate in Sprout Social's new hire training & onboarding program alongside fellow team members to gain a comprehensive understanding of our products and the role you play within the organization.
• Collaborate with your manager to define key success metrics for your position and establish how you will track and measure your performance.
• Shadow Account Executives during live sales calls or through Gong recordings to learn effective sales strategies, techniques, and messaging.
• Get hands-on with our platform to explore its unique features, understand its business impact, and grasp why customers love our solutions.
• Familiarize yourself with relevant customer stories and case studies to support your value propositions with real-world ROI examples.
• Complete a product demo and written certification to ensure a thorough understanding of our solutions and sales process.
• Learn the existing customer sales process by shadowing your peers and actively participating in sales activities to build proficiency.

Within 3 months, you’ll start hitting your stride by:

• Managing a strong pipeline of qualified leads and beginning the process of self-generating pipeline with key accounts and strategic stakeholders.
• Understand your customers’ language and needs, identifying opportunities to expand our offerings by either entering new personas or increasing platform adoption with existing teams.
• Own and exceed your performance metrics, consistently meeting or surpassing activity goals to build a robust pipeline that drives reliable quota achievement post-ramp.
• Conduct thorough research using available tools and data sources to understand your customers' brand, culture, KPIs, partners, and success metrics, enabling you to provide tailored insights and establish yourself as a trusted advisor.

Within 6 months, you’ll be making a clear impact through:

• Build a pipeline that exceeds 4X your monthly quota target for new logo acquisition, maintaining a strong focus on generating high-quality opportunities.
• Become an expert in Sprout Social and the social media landscape, staying up to date on trends, product updates, and platform enhancements. Use this knowledge to help customers unlock the full potential of our solutions and achieve their business objectives.
• Consistently meet or exceed your monthly and quarterly revenue targets, driving strong sales performance and contributing to overall business growth.

Within 12 months, you’ll make this role your own by:

• Take on a peer leadership role by sharing best practices and insights across the organization, helping colleagues grow and learn from your experiences.
• Consistently surpass key metrics for monthly activity, pipeline growth, and new business acquisition, ensuring continuous progress toward team and organizational goals.
• Actively seek and incorporate feedback from peers and customers, both solicited and unsolicited, to continuously improve performance, refine strategies, and enhance customer relationships.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program 

We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
• Paid Parental Leave: Up to 16 weeks of paid leave