Salesforce
Core GTMSales & CRM·CRM
Get started with the #1 Agentic CRM.
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About
Salesforce is the leading agentic AI CRM platform that unifies sales, service, marketing, commerce, and IT, with humans and AI agents (Agentforce) working together on trusted customer data. It offers a full suite including Customer 360, Data 360, Slack, Tableau, and pre-built AI agents.
Best for
Mixed
Use cases
- Managing customer relationships
- Sales pipeline management
- Customer service automation
- Marketing automation
- Commerce
Key features
- Agentforce AI agents
- Customer 360 unified data
- Data 360
- Slack integration
- Tableau analytics
- Pre-built AI agents (Piper AI SDR)