Director, Solutions Consulting

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.

We’re looking for a Director, Solutions Consulting to lead and grow our presales function at Loopio. This role has a broader mandate than a typical presales leadership position: you will be a key leader developing our technical go to market story, alongside the Solutions Consulting team.

You’ll be hands-on and guiding a team of Solutions Consultants across new sales and expansion opportunities. Your team will play a critical role in shaping how prospects experience Loopio, through discovery, story telling, tailored demos, and proof-of-concepts that highlight the value of our platform. You’ll partner closely with Sales leadership to align presales strategy with sales goals, establish scalable processes, and ensure the team is consistently driving revenue impact. You’ll also serve as the bridge between Sales, Product, and Marketing, bringing insights from the market to strengthen our positioning and influence the future of our solutions.

This is a unique opportunity to lead with a direct impact on Loopio’s growth, our win rates, and the careers of a team that sits at the heart of our sales process.

Note: This is an existing vacancy on the team

What You’ll Be Doing:

• Lead and develop the team: Provide coaching, mentorship, and career development across both the Solutions Consulting team and the response management function, including recruiting and onboarding as the team scales, ensuring each consistently delivers high-quality work that aligns with Loopio’s sales strategy.

• Elevate sales effectiveness: Partner with Sales leadership to align presales strategy, messaging, and value delivery, ensuring our team supports AEs and AMs in winning complex deals.

• Drive operational excellence: Establish scalable processes for discovery, demos, proof-of-concepts, and technical validation to ensure a consistent, repeatable experience for prospects across SMB, MM, and Enterprise segments.

• Build value engineering capability: Develop frameworks and tools, including ROI, TCO, and business case models, that help the team quantify and articulate Loopio’s impact in enterprise deals, raising the technical and financial rigor of our presales motion.

• Set standards and measure impact: Define success metrics for the SC team, such as win rate impact, demo quality, and sales cycle acceleration, with reporting built out in SFDC, and continuously monitor performance.

• Champion AI-first ways of working: Pioneer practical, hands-on use of AI, including Claude, across the team, continuously finding smarter and more efficient ways of working, and modeling this firsthand rather than just encouraging it from a distance.

• Champion cross-functional collaboration: Work closely with Product, Marketing, Customer Success, and Partner teams to ensure market feedback is shared, product positioning is tight, and prospects’ and partners’ technical requirements are addressed.

• Build integration expertise: Develop strong technical fluency in our integration strategy, including our MCP launch, so you can guide the team’s approach and help establish us as trusted experts in this space.

• Contribute to strategic deals: While leading the team, you’ll also roll up your sleeves to support needle-moving enterprise opportunities, modeling best-in-class planning and technical sales execution.

• Shape the product story: Translate what Product is building into a clear, compelling narrative that resonates with customers and helps set Loopio apart in a crowded market.

• Feedback to leadership: Provide regular visibility to Sales leadership and the ELT on team performance, market trends, and competitive landscape to inform broader go-to-market decisions.

• Stay ahead of the market: Keep current on competitive trends, industry benchmarks, and best practices in presales to ensure Loopio’s team remains differentiated.

What You’ll Bring To The Role:

• 3-5 years of leadership experience: Proven ability to lead, coach, hire, and inspire a team of Solutions Consultants or presales professionals in a high-growth SaaS company.

• Presales excellence: Strong background in technical sales, solutions consulting, or proposal management, with a track record of influencing enterprise-level deals.

• Value selling acumen: Experience building or applying business case, ROI, or TCO frameworks to support enterprise deal cycles, with fluency in a structured sales methodology such as MEDDPICC, Challenger, or Value Selling.

• Hands-on customer engagement: Comfortable getting directly on sales calls with customers, not just coaching from the sidelines.

• Process orientation: Skilled at building repeatable processes, playbooks, and frameworks, including SFDC-based reporting, that help scale a presales function without sacrificing quality.

• Strategic mindset: Ability to see both the details of an opportunity and the bigger picture of how presales can drive revenue growth.

• Executive presence: Comfortable engaging with senior stakeholders at Fortune 1000 companies, building trust and credibility in complex sales cycles.

• Collaboration and influence: Adept at partnering across functions, including Sales, Product, Marketing, and CS, and influencing without direct authority.

• AI fluency: Practical, expert-level experience using AI tools to drive efficiency, with a track record of pioneering adoption within a team, not just following it.

• Growth orientation: Committed to developing talent, embracing new technology, and raising the bar for presales excellence.

• Technical/integration acumen: Experience with, or a strong aptitude for, integration-related sales motions such as MCP, with enough depth to guide others on it.

• Familiarity with Loopio (nice to have): Prior hands-on experience using Loopio as a practitioner.

Where You’ll Work

• We are currently only looking for candidates who reside in the Greater Toronto Area and can access our co-working space in Downtown Toronto for the occasional sales team get-together.

• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.

• Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), US, India (specifically in Gujarat, Maharashtra, and Bengaluru), and London.

• The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).

• We offer flexible co-working locations available to Loopers i