Customer Success Engineer, Sydney

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Engineer based in Australia.

This is a highly technical customer-facing role focused on helping organizations achieve measurable value from advanced telemetry and observability solutions.
You will act as a trusted advisor throughout the customer lifecycle, from onboarding and adoption through expansion and long-term success.
The role combines deep technical expertise with strategic relationship management, enabling customers to optimize how they manage, transform, and route data.
You will work with technical teams as well as senior business stakeholders, translating complex technology into clear business outcomes.
Success will depend on your ability to identify new use cases, expand adoption, and use data-driven insights to keep customers engaged and successful.
You will collaborate closely with sales, marketing, product, customer experience, and engineering teams as the voice of the customer.
This remote-first opportunity is ideal for a technically strong customer advocate who enjoys solving complex problems and building lasting partnerships.