Account Manager, Practice Success

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager, Practice Success based in the United States.

This is a full-time, remote opportunity focused on supporting a large portfolio of single-location dental practices.
You’ll manage more than 4,500 accounts, using data, dashboards, and proactive outreach to strengthen retention and customer engagement.
The role combines relationship management, commercial growth, customer support, and operational excellence at scale.
You’ll help practices reach activation milestones, increase product adoption, and realize ongoing value from their technology solutions.
Success requires strong prioritization, organization, communication, and the ability to identify opportunities or risks across a high-volume customer portfolio.
You’ll work closely with Sales, Customer Experience, Training, Operations, and Marketing teams in a fast-paced, collaborative environment.
This role is ideal for someone who enjoys using data and customer insights to improve experiences while continuously refining scalable account-management processes.