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Trace Review 2026

Chatbots & Customer Support·Voice AI Agents·contact-salesCore GTM

AI Customer Service Agents for Fintechs, Banking, Insurance

What is Trace?

Trace builds voice AI agents for fintechs, banks and insurers that securely take actions like replacing a card, tracking transactions or handling fraud complaints via secure APIs. The agents resolve customer requests end-to-end over voice, chat or email.

Best for

Enterprise

Use cases

  • Banking customer service automation
  • Card replacement & lockouts
  • Fraud & complaint handling

Key features

Voice AI agents
End-to-end task execution via APIs
Multilingual support
Identity verification
Policy-compliant responses

Pricing

Model
contact-sales
Price range
No public pricing; sign up for a live demo.
Free tier
No

Integrations

Trace integrates with 1 tools including:

Internal banking systems via API

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