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Otter.ai Review 2026

Sales & CRM·Conversation Intelligence & Coaching·freemiumFree tierCore GTM

Your AI notetaker is now also your Conversational Knowledge Engine

What is Otter.ai?

Otter is an AI notetaker and Conversational Knowledge Engine that transcribes every meeting, turning it into searchable knowledge that powers your workflow. It captures conversations, generates summaries with decisions and action items, and provides AI chat across meetings and connected apps.

Best for

Mixed

Use cases

  • Meeting transcription and notes
  • Sales call coaching and CRM logging
  • Searchable meeting knowledge

Key features

Live transcription with speaker recognition
AI meeting summaries and action items
Otter AI Chat
CRM sales insights
SDR & Recruiting agents
MCP server

Pricing

Model
freemium
Price range
Free Basic plan; Business from $19.99/month per user (7-day free trial); Enterprise contact sales
Free tier
Yes

Integrations

Otter.ai integrates with 8 tools including:

ZoomGoogle MeetMicrosoft TeamsSalesforceHubSpotSlackNotionJira

Team behind Otter.ai

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