Otter.ai Review 2026
Your AI notetaker is now also your Conversational Knowledge Engine
What is Otter.ai?
Otter is an AI notetaker and Conversational Knowledge Engine that transcribes every meeting, turning it into searchable knowledge that powers your workflow. It captures conversations, generates summaries with decisions and action items, and provides AI chat across meetings and connected apps.
Best for
Mixed
Use cases
- Meeting transcription and notes
- Sales call coaching and CRM logging
- Searchable meeting knowledge
Key features
Live transcription with speaker recognition
AI meeting summaries and action items
Otter AI Chat
CRM sales insights
SDR & Recruiting agents
MCP server
Pricing
Model
freemium
Price range
Free Basic plan; Business from $19.99/month per user (7-day free trial); Enterprise contact sales
Free tier
Yes
Integrations
Otter.ai integrates with 8 tools including:
ZoomGoogle MeetMicrosoft TeamsSalesforceHubSpotSlackNotionJira
Market position
Market score
23
Share of voice
Category rank
#70 of 116
GTM Developer Tools
60-day move
-66
Places moved
Notable customers
AmazonSalesforceIBMMastercardNBCUniversalWalgreensGrant ThorntonMRI Software
Market data from Adam's GTM Report.
Team behind Otter.ai
- SLSam Liang20K followers
Otter.ai alternatives
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