Klaviyo Review 2026
AI marketing & service to grow relationships
What is Klaviyo?
Klaviyo is an autonomous B2C CRM and AI marketing platform that unifies customer data and automates email, SMS, push and more. It combines a CDP, real-time signals and AI agents for personalized marketing and service.
Best for
Mixed
Use cases
- Ecommerce marketing
- Lifecycle marketing
- Customer service
Key features
Email and SMS automation
Customer data platform
AI marketing and customer agents
Predictive analytics
Pricing
Model
freemium
Price range
Free plan plus contact-based paid tiers; enterprise available
Free tier
Yes
Integrations
Klaviyo integrates with 3 tools including:
Shopify350+ integrationsMCP
Market position
Market score
40
Share of voice
Category rank
#17 of 140
Traditional SaaS Going Headless
60-day move
+19
Places moved
Notable customers
Dollar Shave ClubTatchaThirdLoveMarc Fisher FootwearHedley & BennettBoston ProperNaked WardrobeK9 Ballistics
Market data from Adam's GTM Report.
Companies hiring for Klaviyo experience
View all 144 →- San Francisco, CAGo-To-Market Operations$120K – 180K
- Boston, MAGo-To-Market Operations$120K – 180K
- Denver, COGo-To-Market Operations$120K – 180K
- London, UKMarketing80K – 120K
- Sydney, AUSales164K – 221K
- Austin, TXSales$128K – 192K
- Miami, FLSales$128K – 192K
- San Diego, CASales$128K – 192K
- Los Angeles, CASales$128K – 192K
Klaviyo alternatives
Other Email & Lifecycle Marketing tools worth comparing.