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Gainsight

Core GTM
Customer Success & Experience·Customer Success Platforms

Drive 30% higher retention with agentic AI

Visit gainsight.com

Snapshot

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1 tracked
Momentum
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About

Gainsight is a customer success and product experience platform that uses agentic AI to drive retention and expansion across the customer journey. It serves 3,500+ companies with CS, product experience, communities, and education products.

Best for

Enterprise

Use cases
  • Customer retention
  • Expansion
  • Product adoption
  • Customer education
  • Digital customer success
Key features
  • Customer success platform
  • Product experience analytics
  • Customer communities
  • Skilljar customer education
  • Agent Studio for CS workflows
  • Prebuilt and custom AI agents

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