Akita Review 2026
The startups' first choice for customer success
What is Akita?
Akita is customer success software aimed at startups and growing teams, centralizing customer data to identify at-risk accounts and expansion opportunities. It offers health scoring, segmentation, automated playbooks, alerts, and dashboards.
Best for
SMB
Use cases
- Reducing churn
- Identifying expansion revenue
- Managing customer success workflows
Key features
Account health scoring
Customer segmentation
Automated playbooks
Actionable churn/upsell alerts
Customizable dashboards
Pricing
Model
paid
Price range
Pricing not shown on homepage
Free tier
No
Integrations
Akita integrates with 2 tools including:
CRM systemsCustomer data sources
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