Client Account Manager, Digital Native & E-commerce

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

ABOUT THE ROLE:

SpaceXAI serves our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and create a marketplace that enables the economic success of all its participants.

At SpaceXAI, we now have a substantial opportunity to change how marketers interact with our rapidly growing user base. X is creating a world-class team of media professionals, and seeking an experienced Client Account Manager to grow revenue with advertisers and their agencies.

RESPONSIBILITIES:

As a Client Account Manager, you will become a true X expert and use that to simplify the platform and ship strong campaigns for priority clients from Greater China and the wider APAC region.

• Educate and consult on X advertising products, best practices, and campaign design
• Execute, optimize, and analyze programs using internal tools and dashboards
• Monitor revenue and pace client campaigns against targets
• Partner with the Client Partner on retention, pitch support, and performance reporting
• Resolve campaign issues quickly and improve the process behind them
• Feed product and tools teams so the ads platform can scale
• Maintain the book and a high-quality client and agency experience
• Mentor new team members as the organization grows

BASIC QUALIFICATIONS:

• Fluency in English and Mandarin (written and spoken) for daily work with Greater China clients, agencies, and internal stakeholders
• 3+ years managing digital marketing programs for advertisers or agencies
• Strong grasp of the digital marketplace and competitive landscape
• Proven ability to read performance and change the levers that move results
• Able to hold large client relationships, work through conflict, and get to a decision
• Clear communication and presentation skills; attention to detail
• Preference for small, collaborative teams with limited supervision
• Willingness to travel across APAC
• BA/BS or equivalent experience

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