Principal Customer Marketing Manager

Who we are

Mindtickle is the leading AI-powered revenue enablement platform, helping sales teams learn faster, practice smarter, and perform at their best. We bring together onboarding, training, coaching, content, digital sales rooms, conversation intelligence, and AI role-plays into one platform so revenue teams have everything they need to build winning sellers.

Global companies, like Fortune 500 organizations, trust Mindtickle to support their revenue teams. Customers and industry analysts have also recognized us. G2 has ranked us the #1 Sales Training & Onboarding platform for 28 consecutive quarters, and Forrester has recognized Mindtickle as a Leader in revenue enablement. Mindtickle was also recognized as AI-Based Sales Solution of the Year by the 2025 AI Breakthrough Awards and has received Stevie Awards for Technology Innovation and Customer Support Excellence.

At Mindtickle, we're helping companies create high-performing revenue teams, and we're looking for people who want to help shape what's next.

Job Snapshot

Mindtickle is making a bold claim: that it is the AI-native revenue enablement platform, powered by ElevateOS. Bold claims need proof, and they need customers who stay, expand, and advocate. We are looking for a Principal Customer Marketing Manager to build the proof engine behind the story and to drive a unified customer engagement motion across advocacy, voice of customer, lifecycle and retention, and customer communications. This person turns satisfied customers into evidence and into a flywheel that drives adoption, retention, and growth.

You will work closely with customer success, sales, product management, product marketing, and customers directly. Your mandate is to build a proof stack that backs the platform's claims with credible customer, data, and reference evidence, and to own the engagement surfaces that keep customers passionate and growing. You will be measured on the strength and usefulness of the proof system, on advocacy and voice-of-customer signal, and on retention and expansion outcomes.