Revenue Enablement Manager - GTM

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

As Human Interest scales for its next phase of significant growth, we're looking for an imaginative, adaptable, and results-oriented Revenue Enablement Manager. This pivotal role exists to  design, implement, and manage comprehensive enablement programs that empower our GTM Sales teams to work seamlessly, operate more efficiently, and drive predictable revenue. 

In this role you will thrive on cross-functional collaboration, working closely with sales leadership, marketing, product, and other key stakeholders to deliver essential content, cutting-edge tools, and impactful training. Your efforts will directly translate into accelerated sales cycles, boosted quota attainment, and a more efficient, high-performing sales organization within our fast-paced SaaS environment. This is more than just a support role; it's a chance to strategically empower our front lines and drive significant business growth. Given our rapid pace (i.e., 24,791 mph), you'll need to thrive amidst constant change while consistently delivering successful, high-quality outcomes.

This role reports to the Manager, Revenue Enablement (Sales).

What you get to do every day

Content and Program Excellence

• Discover  needs  and create dynamic, internal training content that encompasses Onboarding, Continue Education, and Ad Hoc requests so sales professionals reach their goals through strategic learning programs. Ensure alignment with  Revenue organization KPIs are consistently prioritized in development, implementation, and outcomes measures for all enablement training initiatives.   
•  Strategic training deployment  and modality for training. The strategic selection of training modalities is paramount, as the delivery method significantly impacts content comprehension and application. We meticulously determine the most appropriate approach—such as instructor-led (in-person or virtual), eLearning, job aids, manager-directed, asynchronous learning, microlearning, simulations, or blended approaches—based on the specific learning objectives and target audience. 
• Optimizing our Learning Management System (LMS) for robust tracking and reporting is crucial for monitoring individual and team progress. It is important to note that Enablement does not just “check the box” when developing and deploying training, Enablement is focused on driving outcomes.
• Leverage AI to revolutionize sales enablement by transforming programs into a proactive and hyper-personalized, “just-in-time” holistic environment. Identify ways to automate mundane tasks for increased efficiency, providing enhanced, data-driven training, and offering predictive insights for strategic decision-making within the programs you oversee. Ultimately utilize AI to empower sales teams to be more effective, close more deals, and drive significant revenue growth.

Impact Measurement & Continuous Improvement

• Evaluate program performance and provide precise, actionable feedback to Sales leaders and Managers. You will establish clear criteria for successful training completion and conduct robust assessments to effectively measure employee progress and make data-driven decisions for immediate or long-term iterations. Establish key performance indicators (KPIs) to measure the effectiveness of enablement initiatives. Track, analyze, and report on the impact of enablement programs on sales metrics (e.g., win rates, sales cycle length, quota attainment, pipeline velocity).
• Drive deliverables through the finish line ensuring the consistent provision of top-tier content and experiences. This requires maintaining rigorously updated deliverables with firm, adhered-to deadlines. Manage short- and long-term content builds and updates under the direction of Enablement leadershipSuccessfully meeting these deadlines needs strong stakeholder communication and management skills to foster accountability among contributors and meticulously align all content with critical business objectives.
• Proactively communicate with both Sales and Enablement leaders and stakeholders to ensure content, programs, training sessions are aligned with strategic business needs. Champion enablement methods and approaches to drive desired outcomes, along with asking questions and seeking to understand how training or change will affect the audience and daily roles. 

Drive Team Success and Values 

• Prioritize collective success by consistently aligning individual contributions with overarching team objectives.
• Strategically contribute to sustained growth by focusing on long-term impact rather than immediate, short-term solutions.
• Execute all tasks with attention to detail, demonstrating an unwavering commitment to delivering high quality content, and resulting in minimized spelling, grammar, design, or communication errors.
• Achieve superior training outcomes, consistently securing 80% or higher in all formal trainer performance observations.
• Foster a culture of seamless collaboration by effectively communicating and partnering with all enablement team members to achieve our collective goals. 
• Champion organizational directives by actively demonstrating unwavering support for company-wide initiatives and key stakeholder strategies.

Strategic Partnership & Cultural Advocacy

• Serve as an impactful collaborator with other internal teams and outside vendors when driving cross-functional deliverables. It is essential to take-the-lead and use role authority to make tough decisions, dictate how to prioritize, and help make others support the overall business need from their roles as efficiently as possible.
• Partner strategically with Sales leadership