Senior Manager, Salesforce Revenue Cloud (QTC)

About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
 

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Summary:

We are seeking a Senior Manager, Salesforce Revenue Cloud to own and advance our Quote-to-Cash (Q2C) business processes and to lead the team that runs them, during a pivotal period of transformation. This role sits at the center of our migration off Salesforce CPQ (SBQQ) onto Salesforce Revenue Cloud, spanning Revenue Cloud Advanced (RCA) for quoting and orders through Revenue Cloud Billing (RCB) for invoicing. While delivery of the migration is partner-supported, this role is the long-term owner and internal authority for the Q2I platform: the leader who carries it forward, and builds the team to sustain it, once partners roll off.

This is a people-management role first and foremost. The ideal candidate has already led a team — hiring, developing, and holding people accountable — and pairs that management track record with deep, hands-on Salesforce subject-matter expertise across the Quote-to-Invoice lifecycle: product and pricing modeling, quoting, approvals, order management, and invoicing. This person leads the team day to day — setting technical direction, owning priorities and delivery, and managing performance — while staying hands-on enough to be its true subject-matter authority. It is a working-manager role for someone who thrives on both building a team and untangling legacy CPQ logic to design the future state.

Because Revenue Cloud Advanced is a new and rapidly evolving product, we do not expect every candidate to arrive with deep RCA experience. We are looking for a proven Quote-to-Cash / CPQ leader with the depth and learning velocity to become our RCA authority — direct RCA experience is a strong plus, not a gate.

What You'll Do:

• Own the Quote-to-Invoice platform end to end across Salesforce Revenue Cloud Advanced (quoting, pricing, orders) and Revenue Cloud Billing (invoicing), as the long-term internal authority and business owner.

• Directly manage the team responsible for the Q2I platform — hire, onboard, develop, and retain administrators and analysts; set goals and priorities; run 1:1s, coaching, and performance management; and build the internal capability to own Revenue Cloud after partner roll-off.

• Set technical standards and direction for the team, review and unblock the team's work, and grow the bench so the platform is never dependent on a single person.

• Serve as internal owner and senior technical counterpart to the implementation partner throughout the SBQQ-to-Revenue Cloud migration — directing configuration decisions, validating partner deliverables, and ensuring the future-state design is one this team can own and maintain independently.

• Analyze existing CPQ configuration (price rules, product rules, bundles, discount schedules, approval logic), map it to Revenue Cloud constructs, and drive parallel-run validation and cutover.

• Model products, pricing, bundles, and quoting logic in Revenue Cloud Advanced, including Product Configurator, Pricing Procedures, and the quote/order/invoice lifecycle — remaining hands-on as the depth of the role requires.

• Configure and maintain invoicing in RCB, including billing schedules, invoice generation, and the order-to-invoice handoff.

• Design and maintain automation (Flow, and coordination with developers on Apex where needed) that improves the speed, accuracy, and controls of the Q2I process.

• Configure and govern approval processes, discounting guardrails, and Deal Desk workflows.

• Manage complex user access with an emphasis on least-privilege design — profiles, permission sets, permission set groups, and roles aligned to revenue and finance separation-of-duties requirements.

• Proactively identify and remediate data quality issues across quotes, orders, products, price books, and invoices; oversee data loads, migrations, and deduplication using Data Loader and comparable tooling.

• Maintain data accuracy and integrity across the Q2I footprint and at its boundaries with adjacent systems.

• Own release management for Q2I: sandbox strategy, testing, deployment, and change control across both the migration and steady-state enhancements.

• Partner with cross-functional stakeholders across Sales, Deal Desk, RevOps, and Finance — translating ambiguous business and finance requirements into scalable, well-architected solutions and driving change management and adoption.

• Produce and maintain authoritative documentation for Revenue Cloud configuration, quoting and invoicing logic, migration mapping, and administrative runbooks.

• Serve as the top escalation point for complex Q2I user and data issues.

• Stay current with the Salesforce Revenue Cloud roadmap and recommend features that advance the Q2I platform.

# Scope Note

This role owns th