Customer Success Specialist

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.
Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world.
Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor.

How you'll make an impact:

As a Customer Success Specialist, you will work directly with Cin7 customers to ensure they get maximum value from our platform and deliver a great customer experience. Working in partnership with our Sales and Onboarding teams, you will help our customers achieve their business goals, while driving retention and growth for Cin7. You will also amplify the voice of the customer internally by driving continuous feedback into our Product, Engineering and Marketing teams on ways we can better serve our customers. You will work with internal stakeholders to remove barriers, find solutions, and provide a delightful experience to your accounts. This position is based in Denver, CO and requires working out of our downtown office 1 day per week.