Associate Sales Development Representative

Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

About This Role

This is an early-career role for those interested in a career in Sales. You’ll join a cohort, learn brightwheel’s proven sales process through structured enablement, then ramp on the floor with hands-on manager coaching. We train you our way, and strong performance leads to growth and higher earning potential.

Who You Are

Brightwheel is seeking dynamic go-getters who are disciplined, resilient, and coachable. You have the stamina to make 100+ cold calls every day to early education centers, bringing energy and optimism to each call. You have up to 1 year of experience in a customer-facing or phone-based role and are ready to build a sales career in a commission-based environment. You are not fazed by change and are energized to join a rapidly growing team where our goals and processes evolve every day.

What You'll Do

• Complete cohort-based training on brightwheel’s sales process and tools

• Make outbound calls to early education centers, building your volume as you ramp

• Run calls using brightwheel’s discovery and objection-handling framework

• Schedule product demonstrations that an Account Executive will run with prospect

• Ensure the prospect will attend scheduled demonstration, managing rescheduling as needed

• Actively manage your pipeline, keeping information accurate, organized, and up-to-date, and regularly reflecting on key metrics

• Collaborate with your manager to identify opportunities to improve your sales process; respond quickly and be open to coaching and feedback

• Contribute to a positive, high-performing team culture

What We’re Looking For

• Strong English fluency, verbal and written

• 0 to 12 months in a customer-facing or phone-based role. Sales, call center, BPO, and customer support all count. Prior US-market experience is a plus.

• Comfort working US hours from our Islamabad office

• Grit and resilience: you stay energized through rejection and want to exceed your goals

• Coachable: you take feedback and apply it on your very next call

• Eager to learn a proven sales process and follow it consistently

• Self-motivated, disciplined, and organized, with strong prioritization

• Excellent communication skills

• Positive mindset and the ability to adapt quickly as things change

• Bachelor’s degree preferred, not required

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.