Arjun Pillai
Recent posts focus on AI & automation, demand gen & marketing and product & building.
Brands mentioned (90d)
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Post performance
Likes + comments per post, last 6 months
Top posts
- 1mo agomediaView →
I keep telling the team this isn't a new form factor, it's the next iteration of the product. Every AI agent before this one lived in a box: a form, a widget, an avatar stuck in the corner. We knew there was a better w…
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This is a message I sent to my team at Docket. But I'm so worried about it that I thought to post it to all of you too. Anoop Thomas Mathew (AT) taught me the word Sycophancy yesterday while I was trying to explain wha…
♥ 157💬 36↗ 0193 total - 4mo agotextView →
Microsoft has 450M commercial M365 seats. They've sold Microsoft Copilot for 2 years at $30/seat. 3.3% adopted it. When given the choice between Copilot, ChatGPT & Google Gemini, 92% walked past the built-in option.…
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Finished my speaking at TiEcon 2026 & wanted to flag something I’m helping put together — the AIBoomi Bootcamp, May 18–20. It’s built for Indian founders building in (or moving to) the Bay Area. Three afternoons, three…
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Last month, I capped how much my team could spend on AI Tools. That decision is exactly why I think we're walking into the trough of disillusionment for AI. Look at the last two weeks. 1. Microsoft pulled Claude Code…
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Recent posts
All posts in the feed →- 2d agotextView →
Everyone talks like the AI train already left the GTM station. It hasn’t. Product and engineering have been through a real structural shift. Roughly 90% transformed in a few months. Marketing is sitting at about 10%. Sal…
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We're giving away a Lucid Gravity at Unbound. Come find the Docket team at Booth 9 in Boston, September 16 to 18, and take a look at what we've been building. If you're spending money getting buyers to your website and…
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We used the questions buyers asked Docket to update the conversation prompts on our website. We saw 2.7x engagement. In this demo, I walk through how we did it. It starts with Docket having a conversation with a websit…
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Five of us got on a prep call this week for one panel. We spent a third of it debating a single word: harness. Jensen Huang says today's companies are built on business processes, and the next ones will be built on harn…
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Marc Benioff just made the Salesforce UI optional. The Salesforce × Anthropic announcement is being framed as a deeper AI partnership. I think it is much bigger than that. Claude is the interface now. Salesforce become…
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I saw this graph from Menlo Ventures. I looked at the different department spend, and I was surprised to see Marketing in the Top 3. Product Engineering in #1 makes total sense. IT spend also makes sense, since much AI…
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Every chat window on the internet opens with "How can I help?" We flipped it. Docket agents now read the page and the section you stopped on, and ask that question first. Since turning it on: 37% more conversations star…
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MQLs don't have conversations, people do. On Day 1 of UNBOUND'26 , Docket is teaming up with Reachdesk for a working breakfast built for marketers who are done optimizing for scores and ready to optimize for real dialogu…
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We stepped out of the box, you should too! docket.io
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A buyer said this to us last week: "You're giving us the cheesecake and then saying there is no spoon. Spoon will be next week." They weren't being cute. They meant we showed them the advanced thing before the thing they…
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The press picked up Frameless as a form-factor story. That's the screenshot. The actual point is older. For a decade, talking to a website meant a rectangle in the corner. Something the buyer had to notice, decide about…
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We had an amazing launch last week Docket Frameless. It went incredible well. We will post our learning soon. When I got a moment, I DMd people saying congrats, thank you etc. Without fail, every single person defl…
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I keep telling the team this isn't a new form factor, it's the next iteration of the product. Every AI agent before this one lived in a box: a form, a widget, an avatar stuck in the corner. We knew there was a better w…
♥ 147💬 126↗ 0273 total - 1mo agomediaView →
Pop-up chatbots with no value existed until now. All of us used them. For the last couple of years, we close them as soon as we can, because we know it is just a glorified form We are changing it. Stay tuned! #Pro…
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Let's get one thing out of the way. I'm DONE. ☑️ Done believing you can figure everything out on your own. Some of the biggest leaps in my entrepreneurial journey came from putting my thinking in front of people who h…
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