Patrick Meutzner
Recent posts focus on AI & automation, product & building and events & community.
LinkedIn snapshot
Post performance
Likes + comments per post, last 6 months
Top posts
- 7mo agomediaView →
Broken glassware taught me why 99% of ecommerce brands will lose customers in 2026. Yesterday, I unboxed premium glassware. Inside? A box of shattered glass. No 3-day email thread. No ticket number. No "we'll escalate…
♥ 218💬 50↗ 0268 total - 7mo agoBreakoutView →
Broken glassware taught me why 99% of ecommerce brands will lose customers in 2026. Yesterday, I unboxed premium glassware. Inside? A box of shattered glass. No 3-day email thread. No ticket number. No "we'll escalate th…
♥ 217💬 50↗ 0267 total - 5mo agomediaView →
The news is out, I'm stepping back into the CEO role at Trengo 👇 Three years ago, I made a conscious decision to step down as CEO to focus fully on what I love most: building product. Today, I’m stepping back into the…
♥ 213💬 31↗ 0244 total - 5mo agoBreakoutView →
The news is out, I'm stepping back into the CEO role at Trengo Three years ago, I made a conscious decision to step down as CEO to focus fully on what I love most: building product. Today, I’m stepping back into the CEO…
♥ 212💬 31↗ 0243 total - 6mo agomediaView →
THIS IS HUGE (see the video) 🚀 We’re launching AI Voice Agents in our trengo.com platform very soon. Businesses still spend way too much time on the same phone questions every single day. For eCommerce: “Where is my o…
♥ 87💬 14↗ 0101 total
Recent posts
All posts in the feed →- 9d agotextView →
What a day! 🚀 Had an absolute blast speaking at the Groothandel Ecommerce Event today. The best part? We didn’t just talk about AI. We made it real, live and interactive. People in the audience could actually try our…
♥ 26💬 2↗ 028 total - 10d agotextView →
Last Wednesday, I had the opportunity to speak at SaaS Summit Benelux about something we’re right in the middle of at Trengo - Smart Customer Engagement Platform: scaling a second AI-first product alongside the product w…
♥ 25💬 1↗ 026 total - 10d agomediaView →
What a day! 🚀 Had an absolute blast speaking at the Groothandel Ecommerce Event today. The best part? We didn’t just talk about AI. We made it real, live and interactive. People in the audience could actually try our…
♥ 26💬 2↗ 028 total - 11d agomediaView →
Last Wednesday, I had the opportunity to speak at SaaS Summit Benelux about something we’re right in the middle of at Trengo - Smart Customer Engagement Platform: scaling a second AI-first product alongside the product w…
♥ 25💬 2↗ 027 total - 14d agomediaView →
Big news! TikTok just entered the Trengo inbox. 👀🚀 We’re launching TikTok Business Messages in Trengo - Smart Customer Engagement Platform and becoming the first European customer engagement platform to do so. TikTok…
♥ 28💬 2↗ 030 total - 1mo agomediaView →
This is such an opportunity you don't want to miss. PLG & Growth talks and small-group solving problem sessions, all at once. Secure your spot before its too late 👇 Together with ChartMogul we're hosting the next PLG…
♥ 26💬 3↗ 029 total - 1mo agotextView →
The Agent Files is usually me sharing what we're learning as we build our AI Agent for eCommerce. This week, I wanted to introduce two of the people making it happen. Sina, our Product Manager, spends his days working d…
♥ 25💬 0↗ 025 total - 1mo agotextView →
The Agent Files is usually me sharing what we're learning as we build our AI Agent for eCommerce. This week, I wanted to introduce two of the people making it happen. Sina, our Product Manager, spends his days working d…
♥ 25💬 0↗ 025 total - 2mo agotextView →
Trengo just became a Top 20 Scale-up of the Utrecht Region. And honestly? This one isn't mine to celebrate. It's for the whole team's. At Crossroad 2026 we were recognized by Startup Utrecht Region, ROM Utrecht Region a…
♥ 55💬 6↗ 061 total - 2mo agotextView →
One of the things we assumed about beta? That trust would take a while to build, no matter who you are. 👀 Turns out that's not really true. One customer's live chat went fully autonomous in about three weeks. Nobody c…
♥ 16💬 3↗ 019 total - 2mo agomediaView →
Trengo just became a Top 20 Scale-up of the Utrecht Region. And honestly? This one isn't mine to celebrate. It's for the whole team's. At Crossroad 2026 we were recognized by Startup Utrecht Region, ROM Utrecht Region a…
♥ 47💬 6↗ 053 total - 2mo agotextView →
One of the things we assumed about beta? That trust would take a while to build, no matter who you are. 👀 Turns out that's not really true. One customer's live chat went fully autonomous in about three weeks. Nobody c…
♥ 16💬 5↗ 021 total - 3mo agotextView →
One of the biggest recent assumptions we made building our AI Agent for eCommerce turned out to be wrong ❌👀 We thought the hard part was teaching an agent how Magento or other platforms work. But it isn't. The hard pa…
♥ 30💬 4↗ 034 total - 3mo agotextView →
One of the biggest recent assumptions we made building our AI Agent for eCommerce turned out to be wrong ❌👀 We thought the hard part was teaching an agent how Magento or other platforms work. But it isn't. The hard pa…
♥ 33💬 7↗ 040 total - 3mo agotextView →
There's a pattern I keep coming back to. Before WhatsApp had a business product, we were already building for the reality that messaging was going to become the primary channel for eCommerce customer communication. It…
♥ 29💬 4↗ 033 total