Formbricks logo

Formbricks Review 2026

Customer Success & Experience·Customer Feedback & Experience·freemiumFree tierCore GTM

The Open Source Experience Data Hub

What is Formbricks?

Formbricks is an open-source, privacy-first experience management and survey platform that gathers feedback on websites, apps, and via email. It can be self-hosted or used via GDPR-compliant cloud.

Best for

Mixed

Use cases

  • NPS surveys
  • User onboarding feedback
  • Pre-churn surveys
  • Product research

Key features

In-app, website, and email surveys
Granular pre-segmentation by attributes
Open source and self-hostable
GDPR-compliant
NPS and onboarding surveys

Pricing

Model
freemium
Price range
Open source / self-host; cloud Pro 14-day free trial
Free tier
Yes

Formbricks alternatives

Other Customer Success & Experience tools worth comparing.