Marketing Ops Lead

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need - and ultimately get back to lives lived in full.

Since 2020, Sword has expanded across Musculoskeletal, Women’s Health, Cardiometabolic, and Mental Health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 1 million members across three continents have completed over 15 million AI sessions, helping 2,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 59 clinical studies, 43 patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.

Role

We are looking for a highly technical, forward-thinking Marketing Operations Lead to own the systems, data, and automation backbone of our B2B Marketing engine. In this role, you will be the technical architect of our marketing stack, translating business needs into robust configurations and data pipelines.

You don’t need to be an AI engineer today, but you are hungry to become one. This role is designed for a skilled ops professional who wants to step on the career gas pedal and act as our team’s AI Amplifier and be positioned to be a GTM Ops leader or GTM engineer in the future. We will give you the runway and the modern stack to evaluate, build, and maintain cutting-edge, AI-driven workflows that supercharge our productivity.

While this is a deeply technical, hands-on role, it is also a leadership launchpad. You will need the cross-functional influence and emotional intelligence to work alongside Marketing, Commercial, and Data teams—ensuring the high-leverage tools you build are actually adopted and drive real business impact. If you are a master of the core GTM stack and eager to master the next generation of AI-ops, this is your sandbox.