GTM Strategy & Operations, Overlay

About the Team

Our GTM Strategy & Operations team builds the systems, insights, and operating rhythms that help scale Enterprise revenue growth. In this role, you’ll partner closely with the broader GTM Strategy & Operations team and senior Sales leaders to support strategic planning, strengthen business execution, and operationalize key initiatives across the Enterprise organization.

About the Role

You’ll manage core sales cadences, analyze business performance, and contribute to cross-functional initiatives that improve efficiency and accelerate growth. This is a highly collaborative role that works across Sales, Finance, Enablement, Data, Product, Growth Strategy, and Systems.

This role is ideal for someone who enjoys navigating ambiguity, solving complex business problems, and using data to improve how teams operate and scale.

In this role, you will:

Support Enterprise GTM Strategy

• Partner with Enterprise Sales leadership on strategic planning, coverage, and growth initiatives

• Analyze business performance and customer trends to inform recommendations and priorities

• Identify operational gaps and opportunities across the sales funnel

• Develop growth strategies and strategic bets for new products, capabilities, customer motions, and market opportunities across Enterprise subsegments

Improve Business Operations

• Support forecasting, pipeline reviews, business reviews, and performance reporting

• Build scalable processes, reporting, and operating cadences that improve visibility and execution

• Maintain and enhance core GTM metrics and dashboards

• Share knowledge and best practices across the GTM Strategy & Operations team to drive greater consistency and standardization

Drive Cross-Functional Initiatives

• Partner across Sales, Finance, Enablement, Data, Product, Growth Strategy, and Systems on high-impact initiatives

• Coordinate stakeholders, timelines, and deliverables to keep projects moving forward

• Drive process improvements that increase sales productivity and operational efficiency

Deliver Insights and Recommendations

• Translate data into clear business insights and actionable recommendations

• Develop executive-ready presentations, reporting, and decision-making materials

• Communicate risks, opportunities, and progress to key stakeholders

• Deliver timely ad hoc analysis and reporting for GTM leadership

You might thrive in this role if you:

• Have 8+ years of experience in Strategy & Operations, Revenue Operations or Business Operations.

• Are highly analytical and comfortable working with large datasets to generate insights, identify trends, and inform business decisions.

• Have experience supporting forecasting, pipeline management, business reviews, performance reporting, or other GTM operating rhythms.

• Excel at structuring ambiguous problems, developing practical solutions, and driving execution in fast-paced environments.

• Are an effective cross-functional partner who can build relationships and influence stakeholders across Sales, Finance, Product, Data, and Operations teams.

• Have strong communication and presentation skills, with the ability to create executive-ready materials and clearly articulate recommendations.

• Are detail-oriented, organized, and able to manage multiple priorities while maintaining a high bar for quality and execution.

• Thrive in collaborative environments and are motivated by helping teams scale, operate more effectively, and achieve ambitious growth goals.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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