Customer Success Manager Houston - US)

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

As a Customer Success Manager (CSM) focused on energy clients across Canada and the United States, you will own and manage a portfolio of clients, driving high levels of adoption, engagement, and retention. You’ll act as a trusted advisor and advocate, helping clients maximize the value of Kpler’s commodity and maritime intelligence intelligence solutions. By building strong client partnerships and understanding their operational needs, you’ll ensure meaningful engagement with Kpler while identifying opportunities to deepen adoption and deliver long-term value.